The Royal Borough of Kingston upon Thames

Kingston Council’s procurement team has accelerated its improvement journey, using smart data to inform commercial decisions impacting c£200m annual third party spend and supporting the Council’s transformation agenda. The team has developed a business partnering model, leading to commercial performance exceeding 74% on-contract spend, with 78% of spend with SMEs and VCEs and 18% with local suppliers. Investing in specialist data & systems roles has delivered realtime and accessible supplier metrics, improving corporate oversight and decision making, and identifying risks early. The team has elevated procurement so it is firmly embedded into all strategic programmes, delivering greater benefits for residents.