Optimized S2P through Process Mining

2 years after implementing our CLM we wanted to leverage the data captured in our S2P process to further optimize through Process Mining. Working ‘Business back’ identifying pain points users were experiencing and resolve these. 

By leveraging analytics tools we were able to cut our cycle time by a double digit percentage, two years in a row! 

We leveraged a variety of tools, including Alteryx and PowerBI to analyse and then visualize for all stakeholders the process, with drill down capability into each bottleneck, down to the contract, which was powerful in bringing stakeholders along on the journey.