Transforming Sanofi's Contracting Foundation with Icertis

Sanofi is a top five global pharmaceutical company, operating in more than 100 countries, with €35 billion in annual revenue. In 2017, to support Sanofi’s global growth ambitions, the executive leadership team posed a challenge to operations - find ways to standardise and streamline business functions to generate value. Procurement was quickly identified as a key value generating business unit, and contract management a valued function. The end result was a cloud based contract management solution from Icertis (ICM) that completed roll-out in 2019. This entry describes the approach taken, and the positive business impact the ICM has delivered.