Pan American Health Organization (PAHO)

Positioning Procurement as digital innovator by leveraging RPA and Cloud platforms on the Covid-19 response in the Americas

The Pan American Health Organization (PAHO), the regional entity of the World Health Organization (WHO), procures over $1.6 billion in vaccines, medicines, and health supplies for all nations of the Americas. The PAHO procurement - recently underwent a major modernization transformation in its operations. The new system uses RPA technology that reads forms and populates templates, Microsoft SharePoint for document storage, and authenticated log-ons to securely streamline processes and eliminate most emails and paperwork, saving precious time.