OCS Group UK

How did OCS, Europe's largest privately owned facilities management business, complete a 5 year dramatic business transformation and rescue process involving the complete outsourcing of its procurement function, then, when the outsourcing model dramatically failed, re-insource the function while delivering greater financial benefits, mitigating enormous contract liabilities resulting from poor procurement practice during the outsourcing era and, most importantly, rebuilding trust with internal stakeholders and the supply chain.