Nationwide Building Society

Climate change poses unprecedented challenges, addressing it requires deep cross-industry collaboration; something this team showed in spades (e.g. considering aspects of contracting and member experience which do not typically occur in financial services and therefore were new both to the business and the procurement team).

The Board publicly committed to improving the energy efficiency of the homes on which it holds a mortgage to 50% having an Energy Performance Certificate rating of C or above by 2030. Working collaboratively, scenarios were explored and then progressed to assess effectiveness of a range of measures that could be offered to members.