Nationwide Building Society

Nationwide Procurement quickly mobilised to ensure supply chain resilience throughout the Covid-19 crisis. We built a new ‘Health’ App and deployed new channels of engagement to enhance centralised monitoring of supplier resilience through the pandemic and beyond.

We took immediate action to support the cashflow of approximately 700 Micro, Small and Medium Enterprise suppliers, making up over 50% of our third parties. We targeted payment within 10 working days, and between June and December 2020 on average we paid within 9 working days. Several small suppliers told us what this meant and how we’re “an organisation living its values.”