Ministry of Defence

The MoD needed to sustain the existing information Network; critical to supporting all of Defence with 200,000 users globally. Pressures to reach agreement resulted in a need to adopt highly collaborative way of working with the supplier, that supported the rapid development of the requirement and create a trusted environment that supported a way to reach mutually acceptable terms. The outcome is over £125m of savings for Defence, enhanced service offering with an improved contractual position; a win:win demonstrating what can be achieved when the parties are able to reach a shared goal and the customer and supplier work together.