Lloyds Banking Group

Agency: Improving the robustness of the LBG supply chain, with thematic supplier assurance guidance

Maximising the value of Lloyds Banking Group’s investment in on-site supplier assurance, by spotting themes and trends in the control gaps identified, documenting the associated risk scenarios and successful remediation approaches, so that these can be communicated across the broader supply base. Described by stakeholders as forward thinking, collaborative and showcases an organisation that is raising the bar and being proactive in identifying and helping suppliers understand and manage key operational risks.