Laura Faulkner, Director of Shared Services


Laura Faulkner, Director of Shared Services, Nationwide Building Society
Director of shared services at Nationwide Building Society, Laura Faulkner places client relationships, sustainability, and social values at the core of her work. Laura has been the driving force behind Nationwide’s sustainability programme, having served as director of supply chain management and chief procurement officer for three years between 2016 and 2019.

During this time, she successfully achieved optimum value from relationships with numerous third parties and made key decisions that protected Nationwide against procurement risks. Her hard work and dedication was recognised when she was promoted to her current position in December 2019, where she now leads a 700-strong team across disciplines that include procurement, banking, property, third-party risk and communications. Since taking on this role, Laura has played an important part in the handling of Nationwide’s
response to the coronavirus.

Before joining Nationwide, Laura was at RBS for almost nine years. She worked her way up through the ranks to become the head of supply chain services. Having worked in procurement for more than two decades. Laura says one of the secrets to long-term success in industry leadership is to maintain curiosity and always keep an eye on what’s going on in the world outside of the organisation.