Kelly Outsourcing and Consulting Group

Transport for NSW (TfNSW), the largest ‘Cluster Agency’ of the NSW Government in Australia, awarded KellyOCG to deliver a Managed Service Provision (MSP), Contractor Central, for management of TfNSW’s complex Contingent Labour program.

The project transformed TfNSW’s A$600 million+ contingent labour spend across a network of recruitment suppliers. The task was formidable – a single entry point for multiple contractors, cost savings targets, full reporting, detailed analytics, improved candidate hire and better hiring manager experience.

The fully integrated solution, implemented amidst COVID-19, exceeded targets and expectations becoming the NSW Government’s most successful MSP program, and the largest MSP in Australia.