Kelly Outsourcing and Consulting Group

Large, complex and highly successful implementation in Transport for NSW

Transport for NSW (TfNSW), the largest ‘Cluster Agency’ of the NSW Government in Australia, awarded KellyOCG to deliver a Managed Service Provision (MSP), Contractor Central, for management of TfNSW’s complex Contingent Labour program.

The project transformed TfNSW’s A$600 million+ contingent labour spend across a network of recruitment suppliers. The task was formidable – a single entry point for multiple contractors, cost savings targets, full reporting, detailed analytics, improved candidate hire and better hiring manager experience.

The fully integrated solution, implemented amidst COVID-19, exceeded targets and expectations becoming the NSW Government’s most successful MSP program, and the largest MSP in Australia.