Johnson & Johnson

The J&J Global Logistics Procurement leadership seized the opportunity to develop a new strategy which delivered game-changing results. The new strategy would be based on the voice of the customer; a maturity/technology assessment and external benchmarking. 

• This defined a pathway to becoming a best-in-class organization:
• Increased innovation and end-to-end supply chain value
• Proactively influence decision making
• Optimized performance management
• Broadly communication of value proposition
• Development of next-generation sourcing capabilities
• Digital acceleration

It was a case of ‘now more than ever’, as in 2021, we had to both help our businesses meet volatile supply needs, while simultaneously support the vaccine effort.