Heathrow 2.0 Balanced Scorecard

Heathrow in partnership with global professional services firm Turner & Townsend has developed an innovative new procurement tool that is at the heart of delivering the airport’s ambitious sustainability strategy.

The Balanced Scorecard tool has taken Heathrow’s bold sustainability targets and focused them down into a tangible clear set of supply chain measures to drive improved outcomes. The tool has given the team unparalleled transparency in understanding Scope 3 supplier emissions, as well as clarity of social value outcomes that was previously intangible. Ultimately it will play a vital role in Heathrow’s decarbonisation and achieving its wider sustainability goals.