Building capability and driving value through Commercial Masterclasses

Northern Ireland Water’s newly established Commercial Function recognised that people and culture would form the cornerstone of delivering its objective of building capability to drive even greater value from our supply chain. To do this we needed to recruit, retain and invest in our people; sharing skills and knowledge from different disciplines within the team. We overcame a number of challenges to ensure we found a way to do this that was meaningful and engaging resulting in knowledge being shared, retained and utilised with significant benefits to the team and the organisation.